What a great night, we had Jane Bolster the Modern Matron for Sycamore Ward at Hillview Lodge come and talk to us about the improvements on the ward and how they are working with carers. Many thanks to Jane for what was a very honest and interesting talk here are a few of the things discussed:
All carers can ask for a meeting with a member of staff.
Training for staff to improve the way they work with carers.
Change in decor on the ward, a much nicer environment for patients.
Now talking and listening to carers to get a mental health history of the patient.
Keep safe Keep sane are looking forward to working with Jane in the future